Privacy policy

Omniideck is one verified record of every esports player, team, tournament and organiser. This policy explains what we collect, why, what we show in public, who we share it with, and the choices you have. It applies to the Omniideck website and the services described in our Terms.

In this policy "we" and "us" mean the operator of Omniideck. If you do not agree with it, please do not use Omniideck.

We collect only what we need to run the record.

• Your account: full name, username, email address, phone number, gender and a password. Your password is handled by our sign-in provider; we never see it.
• Your player record, if you apply to be a player: gamertag, photo, country, games, teams and anything else you add to your profile.
• Identity checks, if you choose one: your National Identification Number (NIN), name, date of birth and phone, and the result of the check (see section 5).
• Teams: team details, staff and rosters, and any registration document you send to have a team verified, such as a CAC certificate.
• Tournaments and results: entrants, matches, scores and statistics entered by organisers, competition officials and team staff.
• What you send us: claims, "Suggest an update" messages with their links and pictures, and reports from "Report or suggest" with their screenshots. A report also includes the page you were on and, while you leave that box ticked, your browser, screen size, language, time zone and the last few errors on that page.
• From other sources: results and player names that organisers record before a player has an account, public event results from Engy (see section 7), and news articles from Nexal Gaming.
• Activity on Omniideck: notifications, invites, and a log of key actions such as claims, staff changes and partner consents.

• To run your account, sign you in and keep it secure.
• To build and show records of players, teams, tournaments and organisers, and to work out tiers and rankings.
• To check results against each other and settle disputes.
• To check identities and claims when you ask us to.
• To send you emails you need, such as confirming your email, resetting your password, invites and updates on your claims and reports.
• To answer reports and suggestions, and to fix and improve Omniideck.
• To prevent fraud, false claims, fake results and abuse, and to meet our legal duties.

We do not sell your personal information, and we do not use it for advertising.

A player record is public by default. It shows your gamertag, photo, games, teams, results and achievements. It never shows your name, email, phone, NIN or date of birth.

You can make your record private at any time in Account › Sharing. While it is private, nobody else can see it, partners are not given it, and you are left off public team rosters. Organisers still see you in tournaments you enter.

Tournament results are part of the tournament’s own record. A result an organiser entered under your gamertag can stay on that tournament even if your record is private or deleted.

The NIN check is optional. It is offered to players whose country is Nigeria, and it only runs after you tick a box agreeing to it. We send your NIN, name, date of birth and phone to our identity verification provider, which checks them with the National Identity Management Commission (NIMC).

We store the outcome: whether you passed, the provider and its reference, when you were checked, and the date of birth on the national record. After the check your date of birth is locked. Only a checked date of birth is used to say whether you are over 18.

Your NIN and date of birth are never shown on your record or given to partners.

We work with partner apps and services. They get information in two ways.

• "Verify with Omniideck": a partner app sends you to us and we ask whether to share with it. Only if you say yes, the app receives your Omniideck ids, your verification level, whether you are over 18 (only from a checked NIN), and the teams you own or manage. Never your name, email, phone, NIN or date of birth. We log each yes.
• Partner access: approved partners, using their own key, can read public records (display name, photo, country, region, games, teams, level and badges), team details and changes to results, and can be told when these change. A private record is not given to them. We log what each partner reads.

Partners are responsible for how they use what they receive under their own privacy policies.

• Nexal Gaming: we match Nexal’s news articles to records by name, and show them on those records. So their stories can link back, we send Nexal public details only: names, games, nationality or region, teams and career counts. Never emails, phones, dates of birth or NINs. Match reports we suggest reach Nexal as drafts for their editors to decide on.
• Engy: we read Engy’s public event results, including entrants’ in-game names, ids and usernames. We never receive emails, phone numbers, full names, dates of birth or registration answers from Engy. Our staff review matches before anything joins a record.

Some companies run parts of Omniideck for us. They may only use your information to provide that service.

• Google Firebase: our database and sign-in.
• Cloudinary: storing and resizing images.
• SendPulse: delivering the emails we send from our own mail server.
• Our identity verification provider: NIN checks (section 5).
• Cloudflare: off-site copies of our backups, and, where we switch it on, automated help matching names in news and reading posters and screenshots.

We may also share information if the law requires it, to protect people from harm, or as part of a sale or merger of Omniideck, under this policy.

We use your browser’s storage to keep you signed in and to remember your theme, your region and which notifications you have seen. We do not use advertising cookies. You can clear this storage in your browser settings; you will then be signed out and your choices reset.

Staff can only reach the parts of Omniideck their role allows. When staff open someone’s personal details, we log it. Changes to team staff ask for a recent password. We keep regular backups.

No system is perfectly secure. Please use a strong password that you do not use anywhere else, and tell us if you think your account has been misused.

• Your account and record: while you have an account, or until you delete your player record.
• Tournament results: as long as the tournament is on Omniideck, because they are part of its record.
• Partner access logs: 90 days. Records of staff opening personal details: 1 year. Sign-in codes for partner apps: 2 minutes.
• Backups: daily copies, kept for up to about six months before they are removed.

We may keep some information longer when the law requires it or to settle a dispute.

You can ask us to:

• show you the personal information we hold about you, and give you a copy;
• correct it (you can change most of it yourself in Account);
• delete it, subject to the limits in sections 4 and 11;
• stop showing your record in public (use Account › Sharing);
• stop or limit a use you object to, or withdraw a consent you gave.

You can also complain to the data protection authority in Nigeria. To ask for any of these, contact us (section 15). We may need to confirm it is you first.

Omniideck is not meant for children under 13, and we do not knowingly collect their information. If you are under 18, please use Omniideck with a parent or guardian’s permission. If you believe a child under 13 has given us information, contact us and we will remove it.

Our service providers may store and process information outside Nigeria. Where they do, we rely on their safeguards and the protections the law requires for such transfers.

We may change this policy. When we do, we will update the date at the top, and tell you on Omniideck if the change is significant.

If you play on a team roster, or hold a team or Omniideck role, use the "Report or suggest" button at the bottom right of any page. You will be told each time your report moves. To fix a wrong detail on a record, open the record and choose "Suggest an update".

We do not have a public email address yet. Until we do, those two in-app routes are the way to reach us. This page will name an address as soon as there is one.

Answers to common questions are in Help.